A National Campaign for Change

Broadband Transparency:
No More Fine Print.

Canadians pay some of the highest internet rates in the world, buried under complex contracts, confusing data caps, and hidden fees from the Big Three. It's time to treat the internet like an essential utility.

54,302
Canadians Signed
3
Companies Control the Market
0
Excuses for Hidden Fees

Which would you rather sign?

THE REALITY

Terms of Service Addendum 4.b

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Promotional pricing applies only to the first 6 months of a 24-month commitment. After promotional period, standard rates apply which may increase at the sole discretion of the provider without prior notification. Hardware rental fee of $14.99/mo is excluded from advertised price.

Data overages are billed at $10 per 50GB block. Speeds are "up to" advertised rates and are not guaranteed. Network management policies may throttle traffic during peak hours.

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Early cancellation fees of $20 per remaining month apply. Administrative fee of $50 applies to all new activations.

*Price jumps 40% after 6 months
THE GOAL

Broadband Facts

Provider: Generic Telecom

Plan: Basic Fiber 500

Monthly Price $65.00
This price is not an introductory rate.
This plan does not require a contract.

The Fine Print Trap

Why the current system is failing Canadian consumers and stifling fair competition.

The "Teaser Rate" Gimmick

Providers advertise incredibly low rates in huge font, but hide the fact that prices double after 6 to 12 months. Budgeting becomes impossible when your bill changes unpredictably.

Hidden "Junk" Fees

Modem rental fees, network management fees, and activation fees are often excluded from the advertised price, meaning the price you see is almost never the price you pay.

"Up To" Speeds

You pay for a premium 1 Gigabit connection, but fine print protects the company if you only ever receive a fraction of that speed during peak usage hours.

Who Does This Hurt?

Students

Locked into 24-month contracts when leases are only 8-12 months, resulting in massive cancellation penalties.

Families

Hit with surprise data overage charges because tracking household data limits in real-time is unnecessarily difficult.

Small Competitors

Independent ISPs who offer honest, flat-rate pricing look "more expensive" compared to the deceptive teaser rates of the Big Three.

Rural Canadians

Often face data caps that urban centers don't, paying premium prices for subpar, unreliable connections without clear disclosures.

The Broadband Nutrition Label

A proven, mandated solution already being adopted in the US. Let's bring it to Canada.

What is the Broadband Label?

Just like food nutrition labels help consumers understand what they are eating, the **Broadband Facts label** forces telecom companies to disclose exactly what you are paying for—in a standardized format they cannot alter.

  • The True Monthly Cost Shows the full price, including mandatory modem rentals and admin fees, immediately at the top.
  • Clear Introductory Timelines If a price is temporary, the label MUST state exactly when it ends and what the new price will be.
  • Typical Speeds Forces providers to state the *actual* typical speed consumers experience, not theoretical maximums.
  • Data Allowances Clearly displays data caps and the exact penalty cost per GB if you go over.

Broadband Facts

Provider: Bell/Rogers/Telus

Plan: Home Fiber 500

Monthly Price $85.00
This price is an introductory rate.
Length of introductory period: 12 Months
Price after introductory period: $125.00/mo

Additional Charges & Terms

Provider Monthly Fees:
Modem Rental $14.00/mo
Network Access Fee $4.00/mo
One-time Fees at Purchase:
Installation Fee $50.00
Early Termination Fee $150.00

Speeds Provided with Plan

Typical Download Speed 450 Mbps
Typical Upload Speed 25 Mbps
Typical Latency 22 ms
Data Included with Plan 500 GB
Charges for additional data usage: $10 / 50GB

Make Your Voice Heard

Change only happens when we demand it. Take 2 minutes to contact your representatives and sign the national petition.

1

Email Your MP & CRTC

Choose a template below. We've drafted a letter urging the government to pass the *Transparency in Telecommunications Act*.

Subject:
Demand for Broadband Nutrition Labels in Canada
Message:
Dear Member of Parliament, As a constituent, I am writing to demand immediate action regarding the lack of transparency in the Canadian telecommunications market. The "Big Three" providers rely on deceptive "teaser rates," hidden fees, and complex contracts that confuse consumers and drive up prices. I strongly urge you to push the CRTC and Parliament to mandate "Broadband Nutrition Labels"—standardized, clear disclosures of monthly costs, data limits, actual speeds, and contract lengths—on all internet plans, similar to the model recently implemented in the United States. Canadians deserve transparency. We need to end the fine print. Sincerely, [Your Name] [Your Postal Code]
2

Sign the Official Petition

Join thousands of Canadians demanding a fair deal. This petition will be presented to the CRTC hearing this fall.

54,302 Signatures Goal: 100,000

We respect your privacy. We will never sell your data.

Action Successful!