Broadband Transparency:
No More Fine Print.
Canadians pay some of the highest internet rates in the world, buried under complex contracts, confusing data caps, and hidden fees from the Big Three. It's time to treat the internet like an essential utility.
Which would you rather sign?
Terms of Service Addendum 4.b
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Promotional pricing applies only to the first 6 months of a 24-month commitment. After promotional period, standard rates apply which may increase at the sole discretion of the provider without prior notification. Hardware rental fee of $14.99/mo is excluded from advertised price.
Data overages are billed at $10 per 50GB block. Speeds are "up to" advertised rates and are not guaranteed. Network management policies may throttle traffic during peak hours.
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Early cancellation fees of $20 per remaining month apply. Administrative fee of $50 applies to all new activations.
Broadband Facts
Provider: Generic Telecom
Plan: Basic Fiber 500
The Fine Print Trap
Why the current system is failing Canadian consumers and stifling fair competition.
The "Teaser Rate" Gimmick
Providers advertise incredibly low rates in huge font, but hide the fact that prices double after 6 to 12 months. Budgeting becomes impossible when your bill changes unpredictably.
Hidden "Junk" Fees
Modem rental fees, network management fees, and activation fees are often excluded from the advertised price, meaning the price you see is almost never the price you pay.
"Up To" Speeds
You pay for a premium 1 Gigabit connection, but fine print protects the company if you only ever receive a fraction of that speed during peak usage hours.
Who Does This Hurt?
Students
Locked into 24-month contracts when leases are only 8-12 months, resulting in massive cancellation penalties.
Families
Hit with surprise data overage charges because tracking household data limits in real-time is unnecessarily difficult.
Small Competitors
Independent ISPs who offer honest, flat-rate pricing look "more expensive" compared to the deceptive teaser rates of the Big Three.
Rural Canadians
Often face data caps that urban centers don't, paying premium prices for subpar, unreliable connections without clear disclosures.
The Broadband Nutrition Label
A proven, mandated solution already being adopted in the US. Let's bring it to Canada.
What is the Broadband Label?
Just like food nutrition labels help consumers understand what they are eating, the **Broadband Facts label** forces telecom companies to disclose exactly what you are paying for—in a standardized format they cannot alter.
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The True Monthly Cost Shows the full price, including mandatory modem rentals and admin fees, immediately at the top.
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Clear Introductory Timelines If a price is temporary, the label MUST state exactly when it ends and what the new price will be.
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Typical Speeds Forces providers to state the *actual* typical speed consumers experience, not theoretical maximums.
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Data Allowances Clearly displays data caps and the exact penalty cost per GB if you go over.
Broadband Facts
Provider: Bell/Rogers/Telus
Plan: Home Fiber 500
Additional Charges & Terms
Speeds Provided with Plan
Make Your Voice Heard
Change only happens when we demand it. Take 2 minutes to contact your representatives and sign the national petition.
Email Your MP & CRTC
Choose a template below. We've drafted a letter urging the government to pass the *Transparency in Telecommunications Act*.
Sign the Official Petition
Join thousands of Canadians demanding a fair deal. This petition will be presented to the CRTC hearing this fall.